Evencia

Forms

Create registration forms, generate public links, and customize the look of your forms in Evencia.

Overview

The Forms feature lets you build the registration forms that guests fill in when they sign up for your event. You decide which fields appear, which information is required, and how the form looks. You can also create public links that anyone can use to register directly from the web.

Forms work together with Tags — every form is linked to one or more tags, and guests who belong to those tags use that form to register.


Where to find Forms

  1. Open your event from the Evencia dashboard.
  2. In the event menu, select Forms.

The Forms area has three tabs:

TabWhat it contains
FormsThe registration forms for your event
Predefined FieldsReusable fields you can add to any form
Public FormsShareable links that let anyone register online
Forms

Before you start

  • You need the Organizer or Event Manager role for the event.
  • Before creating a form, you must have at least one Tag that is not yet linked to any form. Tags act as guest categories (for example "Attendee", "Speaker", "VIP").
  • Specific permissions control what you can do: creating, editing, deleting, and restoring forms are each separate permissions. If you cannot see a button, you may not have the required permission — contact your administrator.

Forms tab

What is a form?

A form is the questionnaire a guest completes when registering for your event. Each form must be linked to at least one tag. Guests under that tag fill in that form.

A form always includes First name, Last name, and Email as required fields. You can add as many additional fields as you need.


Create a form

  1. Go to Forms.
  2. Select Create Form.
  3. Fill in the details:
FieldWhat to enter
Form NameA name for the form (up to 50 characters). This is for internal use only — guests do not see it.
TagsChoose one or more unassigned tags. Guests under these tags will use this form.
Guest PhotoChoose whether a guest photo is None (not collected), Optional (guests may upload one), or Required (guests must upload one).
Default LanguageThe language the form is shown in by default.
  1. Use the form builder to add fields. Drag fields from the panel on the left into the form area.
  2. Select Save Form.
Create Form

Field types you can add

Every input field has a Label (what the guest sees), a Key (a unique internal identifier), a Required toggle, and — depending on your event's settings — a Private toggle (hides the field from guests and reserves it for internal use) and a Conditional Visibility toggle (see Visibility conditions below).
Field typeWhat it collectsExtra settings
TextA single line of textPlaceholder text; validation (any character, letters only, or numbers only); allow/block special characters; minimum and maximum character length
TextareaMultiple lines of textSame options as Text
DropdownA choice from a list (one answer, unless Multiple Choice is enabled)Option list (or use the Countries / Nationalities quick-fill buttons to auto-populate the list); Multiple Choice toggle to allow more than one selection; Default Value; Conditional Options
RadioA choice from a list (one answer, shown as buttons)Option list; Conditional Options
CheckboxOne or more choices from a listOption list; Conditional Options
DateA calendar datePlaceholder; minimum and maximum selectable date
TimeA time of dayPlaceholder; minimum and maximum selectable time
Date TimeA date and time togetherPlaceholder; minimum/maximum date and minimum/maximum time
FileA file uploadMaximum file size and allowed file types for this field (falls back to the event-wide upload limits if left blank)
Phone NumberA phone number, with a country code/flag selector built inPlaceholder; Validate phone number toggle
RatingA star ratingMaximum number of stars (3 to 10)
NPSA score from 0 to 10None — always shows a fixed 0–10 scale labeled "Not at all likely" to "Extremely likely"
MatrixA grid of questions, each answered on the same rating scaleOption list defines the rows (questions); the rating scale columns are fixed

Layout elements (no answer value — used to organize the form):

ElementWhat it doesExtra settings
SectionGroups fields visually under a headingLabel (shown as the section heading)
StepSplits the form into multiple pages, with its own page of fields—
ColumnsPlaces fields side by side in 2, 3, or 4 columnsNumber of columns; Wrap on small screen toggle to stack columns on mobile
Text (content block)Static text shown on the form (instructions, notices, etc.)Font size, color, bold/italic
ImageAn image shown on the formWidth and height
VideoA video shown on the form (MP4, WEBM, or MOV)Width and height

You can also add Predefined Fields — reusable fields you have already set up in the Predefined Fields tab. These appear at the top of the field list in the builder.

Tip — multiple languages: If your form supports more than one language, every label, placeholder, option, and content block can be translated. Use the Editing Language selector in the field settings panel to switch between languages while editing.


Visibility conditions (show or hide fields)

You can make a field appear only when the guest has answered a previous field a certain way. For example, show a "Company Name" field only if the guest selected "Business" in a "Registration Type" dropdown.

  1. Select the field you want to control, and open its settings in the builder.
  2. Turn on Conditional Visibility.
  3. Add one or more conditions. Each condition has:
PartWhat it means
Source fieldThe other field whose answer will be checked
OperatorHow to compare the answer: Equals, Not Equals, Contains, Greater Than, Less Than, Is Answered, or Is Not Answered
ValueThe value to compare against (not needed for "Is Answered" / "Is Not Answered")
  1. If you add more than one condition, choose how they combine:
    • All conditions (AND) — the field only shows when every condition is true.
    • Any condition (OR) — the field shows when at least one condition is true.
  2. Removing the last condition turns off conditional visibility for that field.

Note: The source field must come before the field you are configuring, and must have a key (layout elements like Sections and Columns cannot be used as a source).

Conditional Options

Dropdown, Radio, Checkbox, and Matrix fields support a related feature: instead of hiding the whole field, you can swap in a different set of options depending on another field's answer. For example, a "City" dropdown could show different cities depending on the "Country" selected. This is configured the same way as visibility conditions (source field, operator, value), from the field's Conditional Options settings.


Edit a form

  1. Find the form card and select the Edit button (pencil icon).
  2. Change the name, tags, photo setting, language, or fields.
  3. Select Update Form.

Note: If you add a new required field to a form after guests have already registered, any guest who previously submitted the form without that field will have their registration marked as incomplete. Evencia can automatically send them an email or WhatsApp message asking them to complete it, if those automated notifications are enabled for your event.

Edit Form

Duplicate a form

Duplicating creates a copy of a form with the same fields and design, but with no tags assigned. This is useful when you need a similar form for a different guest category.

  1. Find the form card and select the Duplicate button (copy icon).
  2. Enter a name for the new form.
  3. Select Duplicate.

The new form appears in the list with no tags. You can then edit it and assign tags.

Duplicate Form

Design a form (branding)

Each form can have its own visual design, which is what guests see when they open the registration page.

  1. Find the form card and select the Design button (palette icon).
  2. Adjust the design using the tabs:
TabWhat you can customize
ImagesBanner image, footer image, logo, and language selector
BackgroundSolid color, gradient, or image background
ColorsPrimary color, text color, button color, error color, and more
TypographyFont family and font size
LayoutCorner radius, field spacing, and maximum form width
  1. Select Save Design.

Copying a design from another form: If you want to apply the same design as another form, expand the "Copy design from another form" section at the top of the dialog, select the form to copy from, and select Apply. This copies all colors, typography, and layout settings. Images are not copied.

Image guidelines

ImageMaximum sizeWhere it appears
Banner5 MBAcross the top of the form
Footer5 MBAcross the bottom of the form
Logo2 MBAbove or over the banner
Background8 MBBehind the entire form page

All images are automatically optimized and converted to WebP format.


Delete a form

Deleting a form moves it to the trash. The form is no longer active but can be restored.

  1. Find the form card and select the Delete button (trash icon).
  2. The form is sent to the trash and marked "Trashed".
Delete Form

To see trashed forms, use the Active / Trashed / All filter above the form list.


Restore a form

  1. Use the Trashed filter to find the form.
  2. Select the Restore button (rotate icon).

The form is returned to active status.


Permanently delete a form

A form must be in the trash before it can be permanently deleted.

  1. Use the Trashed filter to find the form.
  2. Select the Delete button (trash icon) on the trashed form.

This action cannot be undone.


Search and filter forms

  • Use the search bar to find forms by name, tag, or field key.
  • Use the Active / Trashed / All filter to control which forms are shown.

Predefined Fields tab

Predefined fields are reusable field templates that you can add to any form in your event. Instead of configuring the same field from scratch every time, you create it once and it appears in the form builder.

Create a predefined field

  1. Go to Predefined Fields.
  2. Select Create Field.
  3. Fill in the details:
FieldWhat to enter
TitleThe name of the field as it appears in the builder list
IconAn optional icon shown next to the title
LabelThe text shown to the guest above the field
KeyA unique identifier for this field (letters, numbers, underscores, hyphens — must start with a letter or underscore)
TypeThe type of field (text, dropdown, checkbox, etc.)
PlaceholderOptional hint text shown inside the field
RequiredWhether guests must fill in this field
OptionsFor dropdown, radio, checkbox, and matrix fields: the choices available to the guest
  1. Select Create Field.

Create Predefined Field

Edit or delete a predefined field

Find the field in the table and use the Edit (pencil) or Delete (trash) buttons.

Note: Each field key must be unique within your event.


Public Forms tab

A public form is a web page anyone can visit to register for your event — no invitation needed. You create a public form by linking it to a tag (and therefore to the form assigned to that tag). When someone submits the public form, they become a guest under that tag.

Create a public form

  1. Go to Public Forms.
  2. Select Generate Public Form.
  3. Fill in the details:
FieldWhat to enter
NameA name for this public form link (for internal reference)
TagThe tag (guest category) that registrations will go into. The tag must already have a form assigned to it.
DescriptionOptional text describing the form or the registration
Submission LimitThe maximum number of registrations this link will accept. Leave empty for no limit.
PasswordOptional. If set, visitors must enter this password before they can see the form.
  1. Select Generate Public Form.

A card appears with the public URL. Share this link with anyone you want to invite to register.

Public Form

What happens when someone registers

When a visitor submits a public form:

  1. They are added as a guest under the linked tag.
  2. Their registration status is either Approved (if the event uses automatic approval) or Pending (if manual approval is required).
  3. If the event has automated emails or WhatsApp messages enabled, the guest may receive a confirmation or pending notification automatically.
  4. After submitting, the guest sees a confirmation screen with their status and a QR code.

Edit a public form

  1. Find the public form card and select the Edit button.
  2. Update the name, description, submission limit, or password.
  3. Select Update Public Form.
Edit Public Form

Delete and restore a public form

  • Select the Delete button to send the form to the trash.
  • Use the Trashed filter, then select Restore to bring it back.
  • To permanently delete it, it must be in the trash first.
Delete Public Form

Copy the public URL

Select the Copy button on the public form card to copy the link to your clipboard. Share this link by email, social media, or any other channel.


Common issues

I cannot create a form

  • Check that you have the form.create permission. If you do not see the Create Form button, contact your administrator.
  • Make sure there is at least one tag that is not already assigned to another form. Each tag can only belong to one form at a time.

I cannot assign a tag to my form

Tags that are already linked to another form are not available. You must either use a different tag or edit the existing form that holds that tag.

I cannot edit or delete a form

You may not have the form.edit or form.delete permission. Contact your administrator if you believe you should have access.

My form shows as "legacy"

Older forms built with a previous form builder cannot be edited in the current builder. Contact your administrator to discuss migration options.

The public form is not accepting new submissions

The public form may have reached its submission limit, or the event may have reached its maximum guest capacity. Check the submission count shown on the public form card.

A guest's registration shows as incomplete after I edited the form

When you add a new required field to a form, existing guests who did not fill in that field are marked as incomplete. You can reach out to them or use the automated notification feature to prompt them to complete their registration.


Tips

  • Use Steps in your form to split a long form into multiple pages. This makes the experience easier for guests on mobile devices.
  • Use Sections to group related fields visually, making the form easier to scan.
  • Use Conditional Visibility to keep forms short by only showing fields that are relevant to a guest's previous answers (for example, only asking for a company name if the guest registers as a business attendee).
  • Set up Predefined Fields for information you collect at every event (such as company name or dietary preference) so you can add them to forms quickly.
  • Use the submission limit on public forms to control capacity for popular events.
  • Use password protection on public forms for private events where you want to control who can access the registration link.

On this page