Statistics

View charts, numbers, and trends that give you a complete picture of your event's performance — from registrations and check-ins to ticket sales, communications, and more.

Overview

The Statistics feature gives you a single place to see how your event is performing. It brings together numbers from every part of your event — registrations, check-ins, ticket sales, messages, surveys, and more — and displays them as easy-to-read charts and totals.

Live numbers

See up-to-date totals for registrations, check-ins, badges, tickets, and every other active module.

Charts and trends

Visualise activity over time with line charts, bar charts, and doughnut charts.

Date filtering

Filter all statistics by today, the last 7 days, the last 30 days, or any custom date range.

Export

Download any chart as a PNG image or any dataset as a CSV spreadsheet. Export the full report as a PDF.

Where to find Statistics

From the left-hand navigation inside your event, select Statistics.

The page loads immediately with all available data for your event. Only the sections you have permission to view will be shown.

Before you start

You need the Statistics permission to view the Statistics page. If the menu item is not visible, contact your administrator.
Each section on the page (for example, Ticket Analytics or Survey Analytics) is shown only if you also have permission to access that module. If a section is missing, you may not have the required permission.
Data is shown for the current event only. Switch events from the main navigation to see statistics for a different event.

How to use Statistics

Step 1 — Open Statistics

From your event's left-hand menu, select Statistics.

You will see a row of summary cards at the top, followed by detailed sections for each module.

Step 2 — Read the summary cards

At the top of the page, a row of cards shows the most important numbers at a glance:

Card	What it shows
Total Registrations	How many guests have registered for the event.
RSVP Response Rate	The percentage of invited guests who have responded (Yes, No, or Maybe).
Wedding Guests	Total wedding guests and how many have responded (shown only if Wedding RSVP is enabled).
Tickets Sold	How many tickets have been sold out of the total available.
Successful Orders	How many orders completed successfully.
Active Promo Codes	How many promo codes are currently active and how many times they have been used.
Total Check-ins	How many guests have checked in and what percentage that is of total registrations.
Badges Printed	How many badges have been printed.
Workshop Check-ins	Total check-ins across all workshops.
Concierge Requests	Total concierge requests and average rating.
Survey Responses	Total responses collected across all surveys.
Game Plays	Total game plays, with a note on how many were valid.

Selecting a card will scroll the page to the relevant section for more detail.

Step 3 — Filter by date

By default, Statistics shows data for all time. To focus on a specific period, use the date filter buttons at the top right of the page.

Button	What it shows
All Time	All data since the event was created.
Today	Data for the current day only.
Last 7 days	Data from the past 7 days.
Last 30 days	Data from the past 30 days.
Custom	Any date range you choose.

To use a custom range:

Select Custom.
Enter a Start date and an End date using the date pickers that appear.
Select Apply.

To remove a filter and return to all-time data, select Clear.

Step 4 — Read the charts

Scroll down the page to explore each section. Each section covers one module of the event.

The sections appear in this order (depending on your permissions):

Registration & RSVP Analytics
Wedding RSVP Analytics
Ticket & Purchase Analytics
Promo Code Analytics
Communication Analytics (Email, WhatsApp, SMS)
Check-in Analytics
Badge Analytics
Workshop Analytics
Travel Analytics
Concierge Analytics
Survey Analytics
Game Analytics

Each section contains one or more charts and a summary of key numbers.

Step 5 — Export a chart as a PNG image

Each chart has a PNG button next to it. Select it to download a copy of that chart as an image file.

This is useful for sharing a specific chart in a presentation or report.

Step 6 — Export data as a CSV spreadsheet

Each chart or table also has a CSV button. Select it to download the underlying data as a spreadsheet you can open in Excel or any other application.

Step 7 — Export the full report as a PDF

To download the entire Statistics page as a formatted PDF document:

Select Export PDF in the top-right area of the page.
The PDF will be generated and downloaded automatically.

The PDF includes all charts and data visible on the page at the time of export, using the current date filter.

What each section shows

Registration & RSVP Analytics

Shown to users with guest access.

Chart / Number	What it means
Registration Trend	A line chart showing how many guests registered each day over the selected period.
Registration Status	A doughnut chart breaking down guests by status: Pending, Approved, Collected, or Declined.
RSVP Distribution	A bar chart showing how many guests responded Yes, No, Maybe, or received an invitation.

Wedding RSVP Analytics

Shown only for events that use the Wedding RSVP module.

Number	What it means
Total Wedding Guests	How many guests are listed in the wedding guest list.
Responded	How many of those guests have responded.
Response Rate	The percentage of guests who have responded.
Plus Ones	How many guests have a plus-one.

Also includes charts for guests by side (Bride / Groom / Mutual) and responses per wedding sub-event.

Ticket & Purchase Analytics

Shown to users with ticket access.

Number	What it means
Total Revenue	The total amount received from successful orders.
Total Orders	How many orders were placed in total.
Tickets Sold	How many individual tickets have been sold.
Ticket Types	How many different ticket types exist for the event.

Also includes a revenue trend over time, a breakdown by ticket type, and a chart of orders by status (Success, Failed, Refunded, etc.).

Shown to users with ticket access.

Number	What it means
Total Promo Codes	How many codes exist (active, expired, and disabled).
Total Usage	How many successful orders used a promo code.
Total Discounts Given	The total value of discounts applied through promo codes.
Revenue via Promo Codes	The total revenue generated through orders that used a promo code (after discount).

Also includes a usage trend, charts for revenue and discount per code, and a full per-code table with details such as number of orders, tickets sold, new vs. returning customers, and usage rate.

Communication Analytics

Shown to users with the appropriate messaging permissions.

Number	What it means
Sent	How many outbound WhatsApp messages were sent.
Delivered	How many were delivered to the recipient.
Read	How many were read.
Failed	How many failed to deliver.
Inbound	How many messages were received from guests.

Also shows delivery rate and read rate.

SMS

Number	What it means
Sent	How many SMS messages were sent.
Delivered	How many were confirmed as delivered.
Failed	How many failed.

Also shows overall delivery rate.

Email

Number	What it means
Sent	How many emails were sent.
Delivered	How many reached the recipient's inbox.
Opened	How many were opened.
Bounced	How many could not be delivered.

Also shows delivery rate, open rate, and total clicks.

Check-in Analytics

Shown to users with statistics access.

Chart	What it shows
Check-ins Over Time	A line chart of check-ins per day.
By Venue	A bar chart of check-ins at each venue.
By Gate	A bar chart of check-ins at each gate within a venue.
Check-ins by Tag	A doughnut chart showing check-ins broken down by guest tag.

Badge Analytics

Shown to users with badge access.

Chart	What it shows
Badges Printed by Tag	A doughnut chart showing how many badges were printed for each guest tag.
Total Printed	The overall count of printed badges and a breakdown by tag.

Workshop Analytics

Shown to users with workshop access.

Chart	What it shows
Check-ins by Workshop	A bar chart showing attendance at each workshop.

Also includes a table listing each workshop, its check-in count, and its share of total workshop attendance.

Travel Analytics

Shown to users with travel access.

Number	What it means
Guests with Flights	How many guests have a flight booked.
Guests with Hotels	How many guests have a hotel stay booked.

Also shows the percentage of total registrations with flights and with hotels.

Concierge Analytics

Shown to users with concierge access.

Number	What it means
Total Requests	How many concierge requests have been submitted.
Average Rating	The average satisfaction rating given by guests (out of 5).
Open Requests	Requests with a status of New or In Progress.

Also includes a doughnut chart by status (New, In Progress, Done, Cancelled) and a bar chart by priority (Low, Normal, High, Urgent).

Survey Analytics

Shown to users with survey access.

Chart	What it shows
Responses by Survey	A horizontal bar chart showing how many responses each survey collected.

Also includes a table with each survey's response count and percentage share.

Game Analytics

Shown to users with game access.

Chart	What it shows
Valid vs Invalid Plays	A doughnut chart showing valid and invalid game plays.
Plays by Game	A bar chart showing how many times each game was played.

Also includes a table listing each game, total plays, and share of total plays.

Use the Last 7 days filter during the event to monitor live activity without being distracted by older data.
Select a summary card at the top to jump directly to the section you need instead of scrolling.
Export a PDF of the Statistics page after the event ends to keep a record of the event's performance.
Use CSV exports to combine data from multiple events in a spreadsheet for cross-event comparisons.
The Promo Code Details table shows new versus returning customers per code — useful for evaluating which codes attracted new audiences.