User Management
Create and manage the people who help you run your events in Evencia.
Overview
User Management is where you create and manage the accounts of everyone who works behind the scenes on your events. This includes organizers who own events, event managers who help run them, scanners who check guests in at the door, and printers who handle badge printing.
Each type of user has a specific role with its own set of permissions. You control exactly who has access to what, so the right people can do their jobs without seeing things they should not.
Where to find User Management
From the main navigation, select Users. A tab bar at the top of the page lets you switch between:
- Organizers — the people who own and run events
- Event Managers — staff who help manage specific events
- Scanners — staff who scan guest QR codes at the door
- Printers — staff who print guest badges on-site
You will only see the tabs you have permission to access.
User roles at a glance
| Role | What they can do |
|---|---|
| Admin | Full access to everything in Evencia |
| Organizer | Creates and manages their own events, and creates event managers, scanners, and printers |
| Event Manager | Manages specific events they are assigned to, and can create scanners and printers |
| Scanner | Checks guests in at events using QR code scanning |
| Printer | Prints guest badges at events |
What happens when a new user is created
When you create a new user, Evencia automatically:
- Generates a secure password for them.
- Sends a welcome email to their email address with their login credentials (if an email address was provided).
- Sends a WhatsApp notification with the password to their phone number (if a phone number was provided and WhatsApp notifications are enabled for your account).
The new user can then log in and start working straight away. They can change their password at any time from their account settings.