Registrations
View and manage guest registrations for your event's workshops.
Overview
The Registrations page shows you every guest who has signed up for a workshop in your event. You can see which guest registered for which session, when they registered, and what the current status of their registration is.
You can also export the full registration list to a spreadsheet for reporting or offline use.
Where to find Registrations
From your event's navigation, select Workshops, then select the Registrations tab at the top of the page.
Before you start
- You need the Organizer or Event Manager role for the event, or an administrator account.
- Registrations appear here automatically as guests sign up through their personalised workshop links. You do not need to create them manually.
Understanding the Registrations table
Each row in the table represents one guest registration for one workshop. The table shows:
| Column | What it means |
|---|---|
| Guest | The guest's full name and email address |
| Workshop | The name of the workshop the guest registered for |
| Workshop Start | The start time of the workshop, shown in your personal timezone |
| Registered | The date and time the guest completed their registration, shown in your personal timezone |
| Status | Whether the registration is active (registered) or has been deleted (trashed) |
| Actions | Buttons to delete, restore, or permanently delete the registration |
Filtering registrations
You can narrow down the list using the filters at the top of the page:
- Workshop filter — select a specific workshop from the dropdown to see only registrations for that session. Select All workshops to see everything.
- Status filter — switch between Active, Trashed, and All registrations (visible only if you have restore or permanent delete permission).
Select Clear filters to reset both filters at once.
Exporting registrations
To download the registration list as a spreadsheet:
- Apply any filters you want (for example, select a specific workshop).
- Select Export CSV in the top-right corner.
The file will download immediately. It contains the same data shown in the table, applying your current filters.
Managing registrations
Delete a registration
To remove a guest's registration:
- Find the registration row.
- Select the trash icon (Delete).
- Confirm the deletion.
The registration is moved to the trash. The guest's spot in the workshop is freed up.
Restore a deleted registration
If a registration was deleted by mistake:
- Switch to the Trashed filter.
- Find the registration and select the restore icon (circular arrow).
The registration is restored and the guest is signed up again.
Permanently delete a registration
To remove a registration completely and irreversibly:
- Switch to the Trashed filter (the registration must be in the trash first).
- Find the registration and select the X icon (Permanently Delete).
- Confirm the permanent deletion.
Warning: This action cannot be undone.
Common problems
I cannot see any registrations
Registrations only appear after guests have used their personalised workshop links to sign up. If no guests have registered yet, the list will be empty.
I can only see some workshops in the filter dropdown
Only workshops that have at least one registration appear in the workshop filter dropdown. Workshops with no registrations are not shown in the filter, but the registration table will still be empty if you select them.
I cannot see the Trashed or All filter options
These options are only visible to users who have restore or permanent delete permissions. Contact your administrator if you need to recover a deleted registration.
The timezone shown is different from the event timezone
Times in the Registrations table are shown in your personal timezone, which you can update in your account preferences. The event timezone only affects how guests see workshop times in their registration link.