Download Logs
Track when travel documents are downloaded by guests or staff in Evencia.
Overview
The Download Logs page records every time a travel attachment — such as a flight confirmation or hotel booking — is downloaded. This helps you keep track of who has accessed travel documents and when, both for internal staff and for guests using the public travel summary link.
Where to find Download Logs
- Open your event.
- Select Travel from the event menu.
- Select the Download Logs tab.
What the log shows
Each entry in the log records:
| Column | What it shows |
|---|---|
| File | The name of the downloaded attachment |
| Guest | The guest the document belongs to |
| Downloaded By | The name of the Evencia user who downloaded it, or "Public link" if the guest downloaded it themselves via their personal travel summary link |
| IP Address | The network address from which the download was made |
| Downloaded At | The date and time of the download |
Searching the log
Use the Search box at the top of the page to filter the log. You can search by:
- File name
- Guest name
- User name
- IP address
The log updates as you type.
Common problems
I can't see the Download Logs tab
You may not have the required travel.viewAny permission. Contact your event administrator to check your access level.
A download shows "Public link" instead of a user name
This means the document was downloaded by the guest themselves (or someone who had access to the guest's personal travel summary link), rather than by a logged-in Evencia user.